Home Energy Support

Providing free, reliable energy support through the LEAP service – helping you save money on your energy bills and stay warm during the colder months.

We’re proud to deliver LEAP in partnership with Peterborough City Council, South Cambridgeshire District Council, and Rutland County Council, supporting residents across these areas.

Are you one of our LEAP referral partners? Refer here

Energy and Money Saving Support on Your Doorstep

Energy-Saving Products

We can give you free energy-saving measures including LED light bulbs, draught excluders, and more, to enhance your home’s efficiency.

Tariff Advice

We’ll help you find the most affordable energy tariff, so you never pay more than necessary.

Energy-Saving Advice

We provide simple and effective energy advice to help you save money and energy, and make simple behaviour changes in your daily routine.

Onward Referrals

We will identify and refer you for further support where required. This includes referrals for income, benefits and debt advice from IncomeMax, plus assistance with applying for the Warm Home Discount and the Priority Services Register (if eligible).

Appliance Scheme

The LEAP Appliance Scheme supports fuel-poor and vulnerable households by replacing old, inefficient white goods with more efficient options.

Eligibility

We want to be able to help as many people as we can by extending the service to anyone that either is already in or is at risk of falling into fuel poverty.

It is open to all types of householders – homeowners, private renters and social housing tenants.

Check Your Eligibility

Home Visits

How does it work?

Once your eligibility has been checked, an appointment (at a time convenient for you) will be booked for you by the LEAP contact centre team. A highly trained LEAP Home Energy Advisor will then visit your home and carry out a home visit. During the home visit, the advisor will conduct a thorough assessment of your home and try to offer immediate help.

The advisor can install a range of simple energy saving measures where necessary, such as draught proofing or LED lightbulbs, provide energy efficiency advice and help you to look for a better deal on energy bills. The Home Energy Advisor will also leave behind a Home Visit Pack which will include details of the help and advice given to you as well as contact details of other organisations offering further support.

After the visit

Based on the findings of your home visit there are a range of onward services that can be offered. These might include a referral to an income maximisation service, an assessment for larger energy efficiency measures (insulation and heating) and identification of serious hazards in the home.

Real Stories from Our Community

See what local residents have said about us...

       EXCELLENT  
   Based on 139 reviews 
    
 
 
 
   
 
 
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   Faiza H 
 13 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. India was amazing help she gave good advice and was really patient.
  
 
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   Melisa D 
 12 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Had a visit from the lovely India and was so pleased with how helpful and kind she was. India covered everything that I didn’t know I even needed to know! What a fantastic woman and obviously a fantastic company! I really do appreciate all the help and advice I have received this morning. THANKYOU SO MUCH!
  
 
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   Nigel P 
 11 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. What a fantastic company Leap is. We had a lovely young lady called India who came out to see us. Very polite and friendly and helpful. Couldn't have asked for a nicer person. India is a credit to leap. India helped us with our gas and electricity, with lots of easy to use advice. Lots of tips on what to do to stay warm. It was fantastic. Thank you India.
  
 
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   Rachel W 
 10 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Really grateful to have a visit , really polite and helpful visitor , gave me advice on how to reduce my energy costs, explained to me about my boiler , draught proofed our front and rear door, also been offered a heated clothes airer , to help reduce the usage on our tumble dryer to help keep electricity costs down too. Thankyou
  
 
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   Amanda G 
 9 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Really good service. Received a phone call back with an hour of submitting an application, appointment arranged with Rachel for the following week. She was really helpful, explained everything to us and gave us really useful information. Very impressed!
  
 
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   Lisa P 
 9 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. India did my home visit for me today She was amazing While going through everything is was explained to  very clearly
  
 
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   Carrieanne M 
 8 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. Had a lovely lady called India , she was so helpful and went over and beyond to help me sort out what was going on, With my gas and electric lots of information and spent time with me to understand the information I was given
  
 
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   Walid E 
 5 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. The visit was very good. The advisor I met was extremely helpful and fully cooperative. I’m very happy with the service and the support I received. Thank you LEAP!
  
 
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   Isabel T 
 28 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. The meeting today with Rachel was great, she was kind, professional and respectful, I highly recommend the service with LEAP.
  
 
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   Alzbeta L 
 28 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Hello l have today visitor her name is India she was nice friendly helpful and  She explained everything to me slowly so I could understand it, told me what to do and gave me a bunch of helpful suggestions.  So I’m really want to thank to first India and second l want to thank  so much LEAP 👌👌👌👏👏👏
  
 
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   Sue S 
 24 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. The lady who came to see me today. She was so lovely to me and very helpful she loved my dog as well. His people at leap do a very good job for helping people out and give you good advice how to keep warm. Like a lot off us we can not afford having the heating on. So the lovely lady is getting me electric blankets to keep me warm cannot wait to receive that because it'll be a lot cheaper than putting the heat in on. Thank you so much to all the staff at Leap
  
 
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   Nasreen A 
 20 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Really impressed with India from LEAP she was amazing, informative and very helpful. A really great energy efficient scheme.
  
 
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   Anwaar W 
 11 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. It was very informative Team took notice of my needs efficiently. Great work.
  
 
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   Katie B 
 11 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Great home visit very informative and lots of money saving information provided. And waiting to hear regarding LEAP appliances and warmer homes referral.
  
 
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   Donna W 
 7 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. Extremely happy Rachel is a lovely lady, she took her time and explained in detail on savings and helpful tips thank you so much.
  
 
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   Amanda B 
 6 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. I had a particularly hard year and was a bit afraid to ask for help but India came to see me and was amazing , she gave me some great advice on how I can make improvements and was kind, empathetic, friendly and everything I needed . Thank you so much India and team x
  
 
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   Molly-Anne D 
 5 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. The lady India who came was lovely and explained how everything in the property work and she was amazing in general
  
 
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   Smart C 
 27 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Amazing experience today with an amazing lady india ..very helpful and kind very highly recommend her 💜💚
  
 
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   Shame L 
 22 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Very supportive. I had a kind girl name India visit me and she spent time breaking down useful information from my bills suppliers, as well as gave me good advice on how to save money. It was just the support I needed and I am genuinely grateful for her visit. Thank you India and thank you Leap 😊
  
 
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   Emma P 
 20 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Really helpful service. The enquiry line was easy to use and knowledgeable and that was consistent throughout to the actual appointment with Rachel who come to our home. We discussed all we needed to ensure our home was insulated well and our bills were all on the best tariff. We were even referred for a heated airer to ensure we can dry our clothes and towels with ease throughout the winter. Very happy with the service and would recommend to anyone.
  
 
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   Sayma H 
 16 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely amazing. The team is friendly and fast. Within 2 weeks I was given my appliance the whole process was simple and the response was quick and no time waste.
  
 
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   Naheed A 
 15 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. I had home visit from Leap with Rachel, i must say she was so helpful and answer all the questions i had in my mind for long.I have been  offered white good scheme which i first didn’t believe that i actually can get but i ended up getting an Air fryer which i needed the most ATM. Great experience very helpful and i’ll recommend them to everyone.
  
 
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   Maggie I 
 7 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. The visit was v helpful and thorough. Advisor had several excellent ideas and lots of advice.
  
 
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   Evija R 
 2 October 2025
 
 
 Trustindex verifies that the original source of the review is Google. Great support and advice! This winter will be more energy sufficient and warmer
  
 
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   Helen H 
 30 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. Professional service and knowledgeable representative. India was friendly, polite and helpful.
  
 
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   Dorjana T 
 23 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. +0
The service that Rachel Parker offered was amazing, she was so friendly, professional, kind and helped me with tips, advices to conserve and save money. I am thankful for all the help and support from LEAP. God bless you all. Ms D, Peterborough
  
 
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   Michelle S 
 22 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. Rachel was amazing, very patient and listened to everything I had to say. She was extremely knowledgeable and gave me great advice. I would highly recommend. Thank you so much.
  
 
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   Elizabeth 
 19 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. It was Awesome especially Rachael her customer service is top notch…
  
 
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   Elaine R 
 17 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. We had a LEAP Home Energy Visit today. India our Home Energy Advisor could not have been more helpful. 5 stars for this excellent service.
  
 
     Posted on Google  
   
   Charlie B 
 15 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. Green energy switch sent out a member from LEAP (local energy advice partnership) to come and check that I had everything in place to help with my energy efficiency, India was incredibly helpful with everything that I needed, she put draft tape on some of my windows for me and heat reflection panels down behind my radiators - completely free of charge, she has also applied for a small appliance (air fryer) for me as the one I had already was too small and getting old, this was also completely free.
  
 
     Posted on Google  
   
   Alison J 
 12 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. I had a visit from India today and she took time to chat with all the help I could get with my gas n electric and also the water as I hv only just moved in.India recommend a company who supports anyone in this even to chat with the companies. India looked at my accounts with the gas n electric to make sure about my Taff's and was I getting the help and about what my bills are at present moment.India also put a light bulb in for me too.India took time to chat n electric plain and just chat about every day stuff.very friendly and caring and I understand what she was telling me.I found the whole process really happy and I hv mental health too .Really happy with India ,such a lovely caring kind hearted person and iam so happy I did this and I get a bran new air fryer too.Thankyou for helping .
  
 
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   Sue N 
 4 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. Rachel was very knowledgeable about ways in which I could save costs on my fuel bills. It didn't feel like she was just giving me a spiel, she actually knew what she was talking about. I was very impressed with all the advice that she gave me and even more so when she told me I was entitled to a new fridge/freezer as mine was not energy efficient. Thank you Rachel
  
 
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   Robert I 
 3 September 2025
 
 
 Trustindex verifies that the original source of the review is Google. Ms Rachel Parkers' visit was very welcome, the energy-saving suggestions she made, whilst appearing to be simply commonsense, had not been obvious to ourselves. Well done for identifying them and bringing them to our attention!
  
 
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   Dita D 
 29 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. Had visit from lovely lady india and she was absolutely amazing, friendly and helpful with the advice she has given me :)
  
 
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   Maryam C 
 29 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. India was absolutely lovely and so helpful. She was thorough with all of her information and helped me out so so much. Thank you!
  
 
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   Dawn M 
 24 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. India was really helpful and knowledgeable as well as discussing options, what was working in my home and what could be improved in the short time and planning for the longer term. I felt more knowledgeable and able to make changes. Thank you for your help.
  
 
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   Sue H 
 29 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. Had a LEAP visit from Charlotte and Rachel, cannot recommend enough. Both professional, kind and knowledgeable ladies, made me feel very calm and respected and helped me with my energy bills/ understand the price cap and how to save money! They were also very kind to my granddaughter who doesn't normally like strangers but they had her smiling by the end! 5 stars for GES and LEAP!
  
 
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   Vanessa B 
 27 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
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   Supporting P 
 21 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. Excellent and easy to follow service and advice Eloquent yet simple explanations of the health, financial and environmental benefits in insulating the home Make use of technology and follow professional advice available to all. Tell the neighbours Don’t be embarrassed about asking for the help and support from “Community Minded” organisations like LEAP and their partners Kindest regards and my continued thanks Bryan
  
 
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   Sut P 
 14 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. +0
Please find my response with a visit from your reprehensive India Kaur Singh , she was very positive , she comes through as very knowable person for such a young age , she was polite, clear and precise with her advise to us , she made number of energy saving recommendation , and she made changes to our house fitting for us to save energy , and reducing our electric bills. We have implemented her recommended  advice , and have befitted by it . She is a asset  to your establishment .We highly recommended her services , and she should be congratulated .
  
 
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   Yesmate 
 13 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. Very kind and very helpful in information given, India was wonderful 😊👍
  
 
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   Charley L 
 23 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. We had just moved into our new home and were looking for ways to save energy and improve our EPC rating. We spoke to a lovely woman called Tamara who was very knowledgeable and guided us on the services they provide. She informed us about the Leap service at Green Energy Switch and the various interventions they can implement to make our home warmer and improve our EPC. The home visit was really helpful and the advisor was very efficient. Things were implemented quickly and made noticeable difference. I would definitely recommend Green Energy Switch.
  
 
 
  
 
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Case Studies

Secured 50% off water bill discount

Referral to Incomemax for trust fund application

Applied for Priory Services Register

ECO-4 Grant for exterior wall insulation

About

THE LEAP SCHEME

All of our home energy support is free thanks to the LEAP Scheme. The scheme is a free service that is helping people keep warm and reduce their energy bills without costing them any money. The eligibility requirements of LEAP are designed to target households that either are already in, or are at risk of falling in to fuel poverty.

It is open to all types of householders – homeowners, private renters and social housing tenants. According to the official Committee on Fuel Poverty, over 10% of households in England are in fuel poverty. ‘Fuel poverty is defined as a situation where someone who is on a relatively low income lives in a house that cannot be kept warm at a reasonable cost. All eligibility criteria can be found on the LEAP website.