Home Energy Support
Providing free, reliable energy support through the LEAP service – helping you save money on your energy bills and stay warm during the colder months.
We’re proud to deliver LEAP in partnership with Peterborough City Council, South Cambridgeshire District Council, Rutland County Council, and Fenland District Council, supporting residents across these areas.
Energy and Money Saving Support on Your Doorstep
Energy-Saving Products
We can give you free energy-saving measures including LED light bulbs, draught excluders, and more, to enhance your home’s efficiency.
Tariff Advice
We’ll help you find the most affordable energy tariff, so you never pay more than necessary.
Energy-Saving Advice
We provide simple and effective energy advice to help you save money and energy, and make simple behaviour changes in your daily routine.
Onward Referrals
We will identify and refer you for further support where required. This includes referrals for income, benefits and debt advice from IncomeMax, plus assistance with applying for the Warm Home Discount and the Priority Services Register (if eligible).
The LEAP Appliance Scheme supports fuel-poor and vulnerable households by replacing old, inefficient white goods with more efficient options.
Eligibility
We want to be able to help as many people as we can by extending the service to anyone that either is already in or is at risk of falling into fuel poverty.
It is open to all types of householders – homeowners, private renters and social housing tenants.
Home Visits
How does it work?
Once your eligibility has been checked, an appointment (at a time convenient for you) will be booked for you by the LEAP contact centre team. A highly trained LEAP Home Energy Advisor will then visit your home and carry out a home visit. During the home visit, the advisor will conduct a thorough assessment of your home and try to offer immediate help.
The advisor can install a range of simple energy saving measures where necessary, such as draught proofing or LED lightbulbs, provide energy efficiency advice and help you to look for a better deal on energy bills. The Home Energy Advisor will also leave behind a Home Visit Pack which will include details of the help and advice given to you as well as contact details of other organisations offering further support.
After the visit
Based on the findings of your home visit there are a range of onward services that can be offered. These might include a referral to an income maximisation service, an assessment for larger energy efficiency measures (insulation and heating) and identification of serious hazards in the home.
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About
THE LEAP SCHEME
All of our home energy support is free thanks to the LEAP Scheme. The scheme is a free service that is helping people keep warm and reduce their energy bills without costing them any money. The eligibility requirements of LEAP are designed to target households that either are already in, or are at risk of falling in to fuel poverty.
It is open to all types of householders – homeowners, private renters and social housing tenants. According to the official Committee on Fuel Poverty, over 10% of households in England are in fuel poverty. ‘Fuel poverty is defined as a situation where someone who is on a relatively low income lives in a house that cannot be kept warm at a reasonable cost. All eligibility criteria can be found on the LEAP website.
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